# Tell us how your team works. We'll set up the account.

> Tell us about hours, locations and how people clock in. We'll create the account and get it ready to use, usually within one business day.

Share your locations, working hours and how people should clock in. We'll create the account, set it up and send you the login details.

## What happens after you send it

You don't need a formal brief. A short note on how the working day is organised is enough to start. If anything is missing, we'll ask.

### After you send your request

1. **We read your message.** We map out locations, hours, permissions, teams and the clock-in method you described.
2. **We create the account and set it up.** We use that information so the team can start using it.
3. **We send you the login details.** We usually reply within one business day. If we need anything else, we'll ask in that message.

## We'll only use your email to set up the account and reply.

When you ask us to set up an account, we use your email for that conversation. We do not add it to a marketing database or use it for other messages unless you are already a customer or have explicitly subscribed to our newsletter.

## Before you request setup

**What should I include?**

How many people, where they work, hours or shifts, how they should clock in, and whether the work is mobile. You don't need a long document: a clear paragraph is usually enough, and we'll ask if anything is missing.

**Can I create the account myself?**

Yes. You can start the 14-day trial yourself, with no credit card, and set it up on your own. Use this form if you'd rather we do it for you.

**How long does setup take?**

We usually reply within one business day, with a next step or a follow-up question. How long the account takes to be ready depends on how specific your description is.

Language: en
Canonical URL: https://talentohq.com/setup-account.md